This Privacy Policy explains how v7v7v7 collects, uses, stores, and protects the personal data of players registered on the v7v7v7 platform. We are committed to handling your information with the highest standards of care, transparency, and security.
v7v7v7 ("the Company", "we", "us", "our") operates the online casino and sports betting platform accessible at v7v7v7.app (the "Platform"). This Privacy Policy ("Policy") describes the types of personal data we collect from registered players and website visitors ("you", "your"), the purposes for which that data is processed, the parties with whom it may be shared, the measures we take to keep it secure, and the rights you hold in relation to your personal data.
By registering an account on v7v7v7, depositing funds, placing bets, playing casino games, or otherwise using the Platform, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with v7v7v7.
Our Commitment: v7v7v7 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your data is used exclusively to operate, secure, and improve the Platform and to comply with applicable legal and regulatory obligations.
v7v7v7 collects personal data across several categories depending on how you interact with the Platform. The following table summarises the categories of data we may hold about you:
| Data Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, National Identity Card number, passport number | Registration & KYC verification |
| Contact Data | Mobile phone number, email address, residential address, city, division | Registration & account updates |
| Financial Data | bKash account number, Nagad number, Rocket number, Upay number, bank account details, transaction history | Deposit & withdrawal requests |
| Technical Data | IP address, device type, operating system, browser type, session identifiers, geolocation data | Each platform session |
| Usage Data | Games played, bets placed, wager amounts, login timestamps, navigation paths, feature interactions | Continuous platform use |
| Communications Data | Support ticket content, email correspondence, chat transcripts | Customer support interactions |
| Verification Documents | Scanned identity documents, proof of address documents, payment method screenshots | KYC & enhanced verification requests |
v7v7v7 collects only the data that is necessary for the purposes described in Section 4 of this Policy. We do not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health data, or biometric data except where expressly required for identity verification and with your explicit consent.
The majority of personal data v7v7v7 holds is provided directly by you during the account registration process, when completing KYC verification, when making deposit or withdrawal requests, and when communicating with our support team. You are under no obligation to provide this data, but failure to provide required information may prevent you from creating an account or accessing certain Platform features.
When you access the v7v7v7 Platform, our servers automatically collect certain technical data including your IP address, device identifiers, browser type, and session information. This data is collected using standard server logging technology and, where applicable, cookies and similar tracking technologies as described in Section 9 of this Policy.
In limited circumstances, v7v7v7 may receive personal data about you from third parties. This includes identity and fraud-screening data from KYC verification service providers, payment confirmation data from bKash, Nagad, Rocket, Upay, and partner banking institutions, and device-integrity signals from security partners used to detect bot activity or fraudulent access. Any third-party data received by v7v7v7 is handled in accordance with this Policy.
v7v7v7 processes your personal data for the following clearly defined purposes:
Marketing Opt-Out: If you no longer wish to receive promotional communications from v7v7v7, you may withdraw your consent at any time by contacting [email protected] or updating your communication preferences in the player account dashboard. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.
v7v7v7 processes your personal data on one or more of the following legal bases depending on the specific processing activity:
v7v7v7 does not sell or rent personal data to any third party. We may share your personal data with the following categories of recipients only to the extent strictly necessary for the purposes described in this Policy:
When you make a deposit or request a withdrawal, your relevant account details are shared with the applicable payment provider — which may include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or BRAC Bank — solely to facilitate that transaction. Payment providers receive only the minimum data required to process the specific transaction.
To fulfil our KYC obligations, v7v7v7 may share identity document images and associated registration data with accredited third-party identity verification service providers. These providers process data solely on our instructions and are contractually bound to maintain appropriate data security standards.
v7v7v7 uses third-party technology partners to host the Platform, provide game content (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe), deliver customer support tooling, and maintain security systems. These providers act as data processors and are permitted to use your data only for the purposes of delivering the contracted service to v7v7v7.
v7v7v7 may disclose personal data to competent regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, or in connection with the prevention, detection, or investigation of fraud or other criminal activity.
No Unauthorised Disclosure: v7v7v7 will never disclose your personal data to other players, the general public, or any commercial third party for advertising or profiling purposes. All third-party data sharing is governed by written data processing agreements that require recipients to maintain security standards equivalent to those applied by v7v7v7.
v7v7v7 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account plus 5 years after closure | Legal & regulatory compliance |
| Financial transaction records | 7 years from the date of transaction | Anti-money laundering obligations |
| KYC verification documents | 5 years after account closure | Legal obligation |
| Betting and game history | 5 years from the date of activity | Dispute resolution & compliance |
| Customer support records | 3 years from the date of last interaction | Legitimate interests |
| Technical and usage logs | 12 months on a rolling basis | Security & fraud prevention |
| Marketing consent records | Until consent is withdrawn plus 2 years | Consent accountability |
Where data is no longer required for any lawful purpose, v7v7v7 will securely delete or anonymise it. Anonymised, aggregated data may be retained indefinitely for statistical analysis and Platform improvement, as it can no longer be attributed to any identifiable individual.
v7v7v7 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
Data Breach Response: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, v7v7v7 will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach. v7v7v7 maintains a documented incident response plan for data security events.
While v7v7v7 takes all reasonable precautions, no online system can be guaranteed to be entirely secure. You are responsible for maintaining the security of your own account credentials. If you suspect any unauthorised access to your v7v7v7 account, contact us immediately at [email protected].
v7v7v7 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. The following categories of cookies are used:
These cookies are essential for the Platform to function correctly. They enable core features such as user authentication, session management, and security token validation. Strictly necessary cookies cannot be disabled without impairing Platform functionality.
These cookies collect aggregated, anonymised data about how players navigate the Platform — including which pages are visited most frequently and how long sessions last. This information is used solely to improve Platform performance and user experience. No personally identifiable data is transmitted via analytics cookies.
Functional cookies remember your preferences — such as your preferred language setting and display configuration — so that you do not need to re-enter them on subsequent visits. These cookies improve convenience but are not strictly necessary for Platform operation.
You may control cookie behaviour through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Please note that disabling certain cookies may affect the functionality of the v7v7v7 Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
As a registered player on v7v7v7, you hold the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected] with sufficient detail to identify your account and the specific right you wish to exercise. v7v7v7 will respond to verified data rights requests within a reasonable timeframe.
Identity Verification for Rights Requests: To protect your data against unauthorised access, v7v7v7 may require you to verify your identity before processing any data rights request. This may involve confirming your registered mobile number or submitting a copy of a valid identity document.
The v7v7v7 Platform is strictly intended for players aged 18 and above. v7v7v7 does not knowingly collect, process, or store personal data belonging to individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you believe that a minor has registered on v7v7v7 or that personal data of a minor has been submitted to the Platform, please notify us immediately at [email protected] so that we can investigate and take appropriate action without delay.
v7v7v7 operates primarily in the Bangladesh market and stores core player data within secure data centre infrastructure. In the course of providing the Platform, certain personal data may be processed by technology partners and game content providers whose systems are located outside Bangladesh. Where such transfers occur, v7v7v7 ensures that adequate safeguards are in place — such as contractual data processing agreements — to protect your personal data to a standard consistent with this Policy.
v7v7v7 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual or technical safeguards.
v7v7v7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, v7v7v7 will notify registered players via the mobile number or email address associated with their account prior to the changes taking effect. The updated Policy will always be accessible on this page, identified by its effective date and version number at the top of the document.
Continued use of the v7v7v7 Platform following the stated effective date of an amended Policy constitutes your acknowledgement of, and agreement to, the revised terms.
If you have any questions, concerns, or complaints about this Privacy Policy or the way in which v7v7v7 handles your personal data, or if you wish to exercise any of the rights described in Section 10, please contact our Data Protection team using the details below. All privacy-related correspondence should be submitted in writing via email for documentation purposes.
v7v7v7 Data Protection Team
Email: [email protected]
Subject line: Privacy Request – [Your Account Username]
Response time: Within 2 business days (Bangladesh Standard Time, UTC+6)
Language: English
v7v7v7 takes all privacy enquiries seriously and will acknowledge receipt of your request promptly. Where a request is complex or involves multiple data categories, we may require up to 30 days to provide a full response, during which time we will keep you informed of progress.
A quick-reference summary of the key privacy commitments v7v7v7 makes to every registered player on the Platform.
Every data transfer between your device and the v7v7v7 Platform is protected by industry-standard 256-bit SSL/TLS encryption, keeping your personal and financial information safe in transit.
v7v7v7 never sells, rents, or trades your personal data to third parties for advertising or commercial purposes. Your information is used solely to operate and improve the Platform.
You have the right to access, correct, restrict, or request deletion of any personal data v7v7v7 holds about you. Submit a request anytime to [email protected].
v7v7v7 uses only essential, performance, and functional cookies. We do not deploy advertising or cross-site tracking cookies. You can manage cookie preferences through your browser at any time.
v7v7v7 does not knowingly collect data from individuals under 18. Any account found to belong to a minor is closed immediately and all associated data is deleted without retention.
v7v7v7 defines explicit retention periods for every data category. Once data is no longer required by law or for the stated purpose, it is securely deleted or anonymised.
Your privacy matters to us at v7v7v7. If you have reviewed our Privacy Policy and still have questions, browse our FAQ, explore the Platform, or get in touch with our support team directly.
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